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Problem Solving: Is “Good Enough” Really Good Enough?
When we talk to new clients, one of the common issues we find is that a past decision about a critical issue is turning out very badly. In every example we have been able to give advice that dealt with that problem as painlessly as possible… but our clients still suffered some losses and anxious moments along the way. When we (gently) asked our clients why and how they made those ultimately poor decisions, the typical, embarrassed response was: “it seemed like a good enough decision at the time”.